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U.S.: 888.486.4722
International: 303.696.3625
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Where to Send Your Payment
Borrower payment addresses vary based on the Nelnet system on which a borrower's loan is stored. Account numbers on borrower statements are preceded by "E," "D," or "J" to indicate the appropriate payment address.
Mail accounts starting with an "E" to:
Department of Education
P.O. Box 740283
Atlanta, GA 30374-0283
Mail accounts starting with an "D" to:
Nelnet
P.O. Box 2970
Omaha, NE 68103-2970
Mail accounts starting with an "J" to:
Nelnet
P.O. Box 2877
Omaha, NE 68103-2877
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