Our Culture
We've assembled multiple teams of dedicated, enthusiastic, and talented associates who believe in working together to achieve the same goal—making customers our top priority.
A Culture of Greatness
In our fast-paced work environment, we encourage associates to do what they do best, innovate, and pursue higher education and career goals. Employee engagement and satisfaction are consistently well above national averages; highest areas of satisfaction include communication and supervisor accessibility. We uphold the following core values:
A Culture of Wellness
As part of our commitment to our associates, we offer benefits and wellness programs that promote associate total well-being through intuitive, comprehensive, holistic tools to support individuals' physical, financial, professional, and personal wellness goals. We also offer incentives for associates who engage in wellness activities and make healthy lifestyle choices. Our goal is a tobacco-free workforce.
A Culture of Innovation
We encourage and support new ways of thinking. Our associates are empowered to step up and stand out by exploring new ways to solve problems, serve our customers, start new businesses, and exemplify our core values.
A Culture of Community
We empower associates to support and give back to the communities in which they live. Each year we donate hundreds of thousands of dollars through the Nelnet Foundation and dedicate thousands of volunteer hours to make our communities better for everyone. Associates are committed to contributing to local United Way chapters, Junior Achievement, food banks, mentoring programs, various schools and educational programs, and dozens of other charities within our communities.