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Nelnet Diversified Solutions

Nelnet Diversified Solutions (NDS) provides premier technology and processing solutions for schools, government agencies, student loan lenders, and medium to large-sized businesses. We support Nelnet’s mission of making educational dreams possible by providing the Information Technology (IT) and Business Process Outsourcing (BPO) solutions that enable our customers to perform at their highest levels and stay focused on their core business—serving the education-seeking family.
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More than 6,000 higher education institutions benefit from services provided by NDS. By outsourcing business functions to NDS, our school clients are able to maintain their focus on providing high-quality education and meeting the ever-changing learning needs of their students. Schools benefit from our student loan servicing support and resources, financial wellness and default prevention services, grant and scholarship management system, college and career preparation tools, and resume development and job interview coaching services.
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Government Agencies

NDS currently provides technical and administrative services and integrated solutions to 12 state agencies, more than 40 local and city agencies, and several departments within the federal government, including the Department of Education. These agencies capitalize on our expertise in government education loan servicing, payment processing, and call center services.
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Student Loan Lenders

NDS serves student loan lenders by offering government and private student loan servicing, student loan software solutions, call center services, and payment processing. 5280 Solutions, our technology branch, has more than 30 years of experience designing and developing complex software solutions for the student loan industry. Firstmark Services, our private loan servicing company, specializes in the origination and servicing of privately funded education loans.
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Commercial Businesses

5280 Solutions develops powerful and scalable technology solutions designed to address complex business requirements. We are experts in providing business automation solutions built on the SharePoint® platform. Businesses and organizations across the country create efficiencies by using our invoice automation and document management products.
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