- Debt cancellation: The recently announced Biden-Harris Administration's Student Debt Relief plan includes student loan cancellation based on income. We encourage you to visit StudentAid.gov/debt-relief-announcement/one-time-cancellation for the most up-to-date information, as we do not have any further details at this time.
- COVID-19 student loan relief: For accounts that start with E, federal student loan flexibilities for the COVID-19 emergency have been extended through December 31, 2022. Visit StudentAid.gov/coronavirus for updates, or visit Nelnet.com/covid-19 for your Nelnet-serviced loans.
- Public Service Loan Forgiveness (PSLF) Program: Learn about FSA's limited-time PSLF waiver. Act soon – the waiver ends October 31, 2022.
- Welcome Great Lakes borrowers! Get to know Nelnet as your new servicer by registering for an online account, watching our website tour video below, and visiting our info page for transfer borrowers.
Your Student Loan Servicer
We're here to process your loan payments and help you find lower monthly payment options if you need them. Learn what we do.
Upload Documents Without Logging in to Your Account
Do you need to upload a document? There's no need to log in. Fill out our form with the requested information and attach your document.
Ways to Make a Payment
You have several options when it comes to making payments. Pay online, use our mobile app, sign up for auto debit, and more.
Learn About Making PaymentsTrouble Making Payments?
If you’re struggling to make your monthly payments, we can help. Explore different repayment plans and eligibility requirements.
Explore Repayment Options
All Your Loans, In One Place
Managing your loans is fast, easy, and seamless when you download the Nelnet mobile app In addition to making payments and viewing a detailed summary of your account, some other notable features include:
- Update account information
- Sign up for eCorrespondence and text alerts
- Check the status of deferments and forbearances
Who is Nelnet?
Yes, we’re a student loan servicing company – but we’re much more than that. We’re a service company specializing in consumer finance, telecommunications, and K-12 and higher education. Based in Lincoln, Nebraska, with offices around the globe, we’re 8,500+ associates working together to serve our communities and make our customers’ dreams possible. Sound interesting? That’s just the beginning.
Discover Nelnet