The Nelnet contact center is experiencing technical difficulties due to scheduled maintenance. We apologize -- your calls are important to us! Don't forget, you can log in to your Nelnet.com account to get information, make changes, and make payments.
Your Student Loan Servicer
We're here to make your student loan repayment as simple as possible. This means we:
- Process your monthly payments
- Help you find lower monthly payment options
- Guide you through the different stages of your student loan
Save Time and Money by Signing Up For Auto Debit
You may qualify for a .25% interest rate reduction by having automatic payments deducted from the bank account of your choosing. Not all lenders offer the .25% interest rate reduction.
Upload Documents Without Logging in to Your Account
Do you need to upload a document? There's no need to log in. Fill out our form with the requested information and attach your document.
Ways to Make a Payment
You have several options when it comes to making payments. Pay online, use our mobile app, sign up for auto debit, and more.
Learn About Making PaymentsTrouble Making Payments?
If you’re struggling to make your monthly payments, we can help. Explore different repayment plans and eligibility requirements.
Explore Repayment Options
All Your Loans, In One Place
Managing your loans is fast, easy, and seamless when you download the Nelnet mobile app In addition to making payments and viewing a detailed summary of your account, some other notable features include:
- Update account information
- Sign up for eCorrespondence and text alerts
- Check the status of deferments and forbearances