President Trump has directed the Secretary of Education to extend federal student loan flexibilities for the COVID-19 emergency through Dec. 31, 2020. We are updating our websites and systems as quickly as possible to explain the types of relief now available for federal student loans held by the Department of Education. We appreciate your patience. Visit StudentAid.gov/coronavirus for updates.
Visit Nelnet.com/covid-19 for CARES Act FAQs on Nelnet-serviced loans.
We're here to make your student loan repayment as simple as possible. This means we:
Upload Documents Without Logging in to Your Account
Do you need to upload a document? There's no need to log in. Fill out our form with the requested information and attach your document.
You have several options when it comes to making payments. Pay online, use our mobile app, sign up for auto debit, and more.
Learn About Making PaymentsIf you’re struggling to make your monthly payments, we can help. Explore different repayment plans and eligibility requirements.
Explore Repayment Options
Managing your loans is fast, easy, and seamless when you download the Nelnet mobile app In addition to making payments and viewing a detailed summary of your account, some other notable features include:
Yes, we’re a student loan servicing company – but we’re much more than that. We’re a service company specializing in consumer finance, telecommunications, and K-12 and higher education. Based in Lincoln, Nebraska, with offices around the globe, we’re 6,500+ associates working together to serve our communities and make our customers’ dreams possible. Sound interesting? That’s just the beginning.
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